Amazon Customers - Limited Warranty

Fair and White warrants to the original consumer purchaser from an authorized Fair and White eCommerce reseller that the Fair and White product you purchased conforms to the specifications pre-printed on the package; is not adulterated or misbranded as defined in the Federal Food, Drug and Cosmetic Act (the “Act”) and is new, merchantable and free from defects in material and workmanship.  

Time in Which You Must Make Claim; How Long Warranty Lasts

A claim based on defect in material or workmanship, or adulteration or misbranding, must be made within 31 days after purchase. This Amazon customer warranty expires 31 days after your date of purchase.  If the reason for your return is that you are not fully satisfied with the product, you can return it to us within 7 days of purchase, but only if the returned product is more than half full.

 

Who May Make a Warranty Claim?

Only the original consumer purchaser of the Fair and White product in the United States, who purchased from an authorized Amazon Fair and White eCommerce marketplace reseller, can make a claim. The only authorized resellers on Amazon.com are, “Beauty Dreams” and “pricePRO”.  The Warranty is not transferable.

What is Not Covered?

Fair and White does not warrant: (i) any product purchased from a reseller that is not anauthorized Amazon Fair and White eCommerce reseller.  Currently, “Beauty Dreams” and, “pricePRO” are the only entities permitted to distribute Fair and White on Amazon.com.  The Fair and White warranty will not apply to products purchased on Amazon.com without valid proof of purchase from “Beauty Dreams” or “pricePRO”; (ii) anything other thanvariance between product and specifications pre-printed on package,  defect in material and workmanship; or misbranding or adulteration within the meaning of the Act.

How to Make a Warranty Claim

To make a warranty claim, contact our customer support team at info@fairandwhite.com’.  Our team will ask you for proof you are the original purchaser from an authorized source described above. Examples of proof include original purchase receipt or original email purchase confirmation. You will be required to return the product to us at your cost. We recommend using a service that tracks delivery. You must not return any product before obtaining a written return authorization from us.

 

What Fair and White Will Do

For a defective product claim, Fair and White will, at our option, replace the product, or issue you a refund or credit for the amount you paid. A refund or credit will not include shipping costs. For a return under the limitedguaranty, you will be provided either, a refund, credit or replacement.  The refund or credit will not include shipping costs.   A remedy will be provided to you within 2 weeks after receiving the product and confirming your claim meets all requirements of this Warranty.

Limitation of Remedy

The remedy under this Warranty is limited to replacement or refund of amount you paid for the product or credit for that amount. The remedy does not include shipping costs.

Limitation of Damages

Fair and White WILL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE SALE, DELIVERY, USE OR FAILURE OF A PRODUCT OR BREACH OF THE WARRANTY. Some States do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.

Disclaimer of Other Warranties

Fair and White DISCLAIMS ANY EXPRESSED WARRANTY OTHER THAN AS STATED HEREIN. ANY IMPLIED WARRANTY IS LIMITED TO THE DURATION STATED ABOVE. Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you.

How State Law Applies

This Warranty gives you specific legal rights and you may also have other rights which vary from state to state.

 
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